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Google Loser ( Aaron Greenspan: Why I Sued Google and Won)


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Like most Americans, I use Google's search engine several times a day without so much as a second thought. It was only in 2007 that my company's relationship with Google, Inc. temporarily escalated to that of a full-fledged customer, when Think Computer Corporation became yet another a Google AdWords advertiser. (AdWords advertisements appear on the right side of the main Google search results.) Sadly, the several ad campaigns we tried during this brief experiment failed miserably to bring in any new revenue, and so I personally went back to being just another user of Google's search service -- at least until March, 2008. That's when my company signed up for the flip side of Google's advertising juggernaut: AdSense. In anticipation of a new product, Think had acquired a brand new domain name that was unexpectedly receiving a high volume of internet traffic. Instead of paying Google for Think's ads, I thought it might make more sense for Think to get paid for displaying Google's.

Everything went according to plan until 11:00 A.M. on December 9, 2008. With a single click, a faceless Google employee decided that Think Computer Corporation's membership in the AdSense program "posed a significant risk to our AdWords advertisers," and the account was disabled with no warning. Trying to sign into the AdSense management site brought not the familiar user interface, with its limited account payment records and reports (including what Google currently owed Think, which amounted to approximately $721.00), but the following unhelpful statement, and nothing more:
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