Customer Service eBook

screenshot Of reader LensCustomer Service eBook

This eBook shows you how to:

avoid saying the N-word and retain customers

deal with a complaining customer

create a client-friendly environment

be happy and increase your profits

entertain customers

deal with difficult customers

PLUS 21 high-powered tips for better customer service!

Don't say the N-word!

There's one word that everyone hates to hear and that word is "No" This is especially true in a business setting when your client needs that product in his hands by tomorrow and you say "No". Prepare yourself for one unhappy customer..

Contents:
Effective Customer Service
Dealing with a Complaining Customer
The Client Friendly Environment
Be Happy & Increase Profits
Entertaining Customers
The Value of Good Communication Skills
The Need for Patience
Dealing with Difficult Customers
Providing Effective Customer Service in Tough Circumstances
21 Customer Service Tips

Click here to download this eBook.